Information we gather and why
When you open an account we ask for your mobile number, a username and password. Deposit records include your bKash, Nagad or Rocket transaction reference so we can match the payment to your account. Withdrawal requests need a verified mobile wallet number and an OTP sent
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to that number. We log your IP address, device type and browser agent each time you visit the lobby to watch for duplicate logins and block access from regions where the service isn't permitted. Session cookies keep you logged in while you move between slots, live
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tables and the sportsbook; these expire after thirty minutes of inactivity. Support chat transcripts are saved for ninety days so we can follow up on payment queries or technical issues you report. We don't share your mobile number, wallet details or chat logs with third parties
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except where local law in Bangladesh requires disclosure to authorities. If you close your account we keep transaction records for six years to meet anti-money-laundering rules, then delete everything except aggregated statistics that can't identify you. You can request a copy of your data or ask
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us to delete it early by emailing the support address below; we'll respond within fourteen days and complete verified deletion requests within thirty days unless a legal hold applies.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.